Vale Veterinary Centre, Newport – Vets in Newport
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Vale Veterinary Centre in Newport is a highly regarded veterinary clinic, noted for its excellent customer service and comprehensive care for pets. With a remarkable Google rating of 4.7 stars based on 122 reviews, the clinic stands out as a trusted establishment in the Newport area.
The clinic is not only a place for pet care but also serves as a veterinary nurse training facility, enhancing its reputation as an educational hub in the veterinary field. This dual role underscores its commitment to both high-quality pet care and the advancement of veterinary knowledge.
Customer reviews emphasize the warmth and professionalism of the staff. Patrons frequently commend the attentiveness and friendliness of the team, with specific mentions of the receptionist and veterinary staff's efforts to accommodate individual pet needs. The clinic is praised for its transparent pricing, with no hidden costs, and offers a VIP scheme for dogs that clients find valuable and cost-effective.
Several reviews highlight the staff's dedication to animal welfare and their ability to create a comforting environment for both pets and owners. Clients appreciate the detailed explanations of procedures and the evident passion the staff has for their work. However, one reviewer suggested an improvement in client communication regarding follow-ups and vaccinations, indicating a potential area for enhancement.
Overall, Vale Veterinary Centre is a well-respected clinic with a strong focus on customer satisfaction and animal care, making it a preferred choice for pet owners in Newport.
Special Services
Veterinary nurse training provided
Location
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Animals Treated at Vale Veterinary Centre, Newport
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Vale Veterinary Centre, Newport
Opening Hours
Hours
Reviews for Vale Veterinary Centre, Newport
Note: Showing the 5 most recent Google reviews out of 122 we track in total. Recent reviews may not be representative of overall sentiment.
David Hewett OBE
2 months ago
Not my vets, however I was lucky enough to recover my lost 🦜 after it's escaped escapades. Vale staff were wonderful. Thanks 👍
Emma Jones
2 months ago
Great vets who are always really helpful and caring. Ronnie can be reactive to other dogs and Louise the receptionist always does her best to accommodate this for us. All of the staff are brilliant with Ronnie and give him lots of fuss and cuddles. Thankyou for all of your hard work
Georgia Needham
4 months ago
The staff at Vale Vets are so friendly and attentive. They describe exactly what they’re doing and make you feel so comfortable leaving your animals with them. You can tell how much they love working with animals and I always feel like my cats are in safe hands. Thanks so much for everything!
Jamie Branagan
8 months ago
Thank you everyone at Vale in Newport. Always care for our Winnie amazingly. Very friendly and no hidden costs. The VIP scheme they have for dogs certainly pays for itself and saves you money.
Anya Soonderpershad
11 months ago
Our experience with this practice has just been positive! I’ve searched for 2 years to find a practice in Newport that had available appointments for my pet and they were very accommodating and friendly. They’ve taken great care of my precious one, and I’ve only ever experienced the employees as caring, informative and experienced. The costs are also very reasonable, thank you. I’ve also taken a stray cat to them and they’ve given her excellent care and provided me with great advice on how to reunite her with the owners, which was very helpful and successful. The only recommendation I have is to implement some sort of system to keep clients updated. If you promise to keep pet parents updated regarding specific needs, or follow-ups due, it is important to follow through, especially with vaccinations xx
