Summerhill Veterinary Centre

Summerhill Veterinary Centre offers routine consultations plus a Pet Health Club® Plus plan (the site states consultations are included), and out-of-hours care is provided via Vets Now. It’s also listed as a Veterinary Nurse Training facility. Recent reviews describe both quick accommodation for urgent appointments and structured treatment planning (one owner says their dog received a “robust treatment plan” and improved), alongside a small number of serious complaints about post-neutering outcomes and cost/markup concerns.

Services

•Consultations (also referenced as included within a Pet Health Club® Plus plan on the website).
•Neutering (explicitly mentioned for kittens in reviews).
•Urgent/same-day assessment (one reviewer says they were accommodated quickly for an urgent visit and the pet was “thoroughly checked over and treated”).
•Ongoing treatment planning (one reviewer describes a “robust treatment plan” for a very unwell dog).
•Out-of-hours care: the website states care is handled by Vets Now.
•Veterinary Nurse Training facility (listed in structured clinic data).

Pricing

•A reviewer reports “£60 for a ten-minute consultation” and alleges a “125% markup on emergency medication”. These are owner-reported figures and are not corroborated by the website summary provided.

People

•Mrs Morris (vet): described by one reviewer as “top vet,” “very professional,” and knowledgeable.
•Jenny (vet): multiple mentions; one owner says she gave “excellent advice throughout the consultation.”
•Kieran, Allison, Robyn, Kate: thanked by name by one owner for helping get their dog “on the road to recovery” and for putting a treatment plan in place.
•Reception team: one review highlights the experience “from the staff on reception to the vets” as consistently strong.

Reviews

4.4 stars from 909 reviews. - Urgent care and thorough checks: an urgent visit was reportedly accommodated quickly, with the pet examined and treated the same day.

•Treatment planning and recovery: one owner credits named staff with a robust plan that helped a very poorly dog improve.
•Facilities that reduce stress: the waiting area is described as comfortable with air conditioning, plus separate dog and cat areas.
•Conflicting experiences around surgery and cost: one reviewer alleges a “botch job” after kitten neutering and says they were asked to pay to correct it, while another reviewer alleges high medication markups and pressure to neuter “for no good reason.” Other recent reviews are brief but strongly positive (“excellent service,” “really recommend”).

Reviews for Summerhill Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 909 we track in total. Recent reviews may not be representative of overall sentiment.

I B

2 weeks ago

Amazing team at this local vets they handle all animals with such care and attention. I’ve always been really happy with their level of service and honestly can’t fault them. They’ve been part of the community for years and have even expanded, which is well deserved. Truly a vets you can trust.

Mandy Higgs

a month ago

Always excellent service.

Elsaber Ogeo

Happy doggie , happy client .! Really recommend summerhill veterinary centre.

A L

2 months ago

Mrs morris top vet, very professional and knows her stuff

D G

Took my 2 kittens to be neutered and they’ve done a botch job on the 1 kitten and now want to charge me to sort it out after it’s their mistake… avoid these amateurish charlatans at all costs

4 months ago

Shaun Goodwin

I've recently walked away after discovering a 125% markup on emergency medication and an ownership structure that would make Larry Fink jealous. It's perfectly ok to make money, but £60 for a ten-minute consultation should cover most of the bills and the rest feels like a choice about whether you are there to treat animals or to extract as much money as possible from desperate people. The continuous insistence to neuter for no good reason now makes sense to me. One of the Directors has 407 appointments. This strategy makes sense in many sectors, but this is where desperate people come and have no choice but to pay. I can't in good conscience ever give this business another penny.

Janet Lawrence

Warm & friendly Vets, comfortable waiting area with air con, dedicated dog & Cat area. Made me & my pet feel relaxed.

Emma Jones

7 months ago

From the staff on reception to the Vets that we’ve seen, the care and service has been outstanding. A huge thank you to Kieran, Allison, Jenny, Robyn and Kate for getting Coco on the road to recovery after she has been so poorly, and putting a robust treatment plan in place. We also had to visit urgently with Puggle today, and we were accommodated quickly, she was thoroughly checked over and treated. Thank you Summerhill ❤️

David Cordingley

a year ago

I had an appointment today with Jenny the vet! She was beyond helpful and gave excellent advice throughout the consultation. I would highly recommend Summerhill Vets.. Jenny is an excellent asset to the team!! Thank you ☺️