Horizon Vets – Vets in Newport
Clinic Overview
Horizon Vets is a Newport practice for cats and dogs with custom-designed facilities including separate cat and dog wards, two surgical theatres, a standalone dentistry suite, and a dedicated euthanasia room. The practice highlights orthopaedics and says it provides emergency out-of-hours care. Recent reviews consistently describe a calm, thoughtful environment, easy booking, continuity with the same vet, and especially compassionate support during emergencies and end-of-life visits.
Horizon Vets is a Newport practice for cats and dogs with custom-designed facilities including separate cat and dog wards, two surgical theatres, a standalone dentistry suite, and a dedicated euthanasia room. The practice highlights orthopaedics and says it provides emergency out-of-hours care. Recent reviews consistently describe a calm, thoughtful environment, easy booking, continuity with the same vet, and especially compassionate support during emergencies and end-of-life visits.
Services
- •Cats and dogs: routine and general veterinary care for both species is part of the practice’s core offering.
- •Surgery and dentistry: the clinic has two surgical theatres and a standalone dentistry suite. Recent reviews mention vaccination boosters and a cat dental procedure with tooth removal, with clear explanations given before and after treatment.
- •Diagnostics and more complex cases: orthopaedics is listed as a specialty. Reviews also mention blood tests and scans being used to investigate sudden illness.
- •Emergency and urgent care: the practice states that it provides emergency out-of-hours care, and recent feedback includes owners attending with urgent problems on the day.
- •Facilities designed to reduce stress: the site refers to separate cat and dog wards, and reviews highlight a calm setup from reception onward, including little reception booths that help keep dogs more settled and secluded.
- •End-of-life support: the clinic has a dedicated euthanasia/goodbye room (described on the site as an “eclipse room for euthanasia”). Multiple owners describe it as a comfortable, non-clinical, cosy space where they were given time and were not rushed.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews paint a more mixed picture on day-to-day value, with some owners describing pricing as very reasonable, one saying costs were half the price of elsewhere, and one also mentioning payment options.
People
Recent reviews name Emma (vet), Phillipa on reception, Alex, and Tracey/Tracy positively. Alex is mentioned in serious illness and end-of-life cases, including arranging blood tests and scans; Emma is praised for a thorough, kind first visit; Phillipa is singled out for a friendly welcome; and Tracey/Tracy is thanked for dental care and compassionate support during euthanasia. Across the team, reviews repeatedly mention clear explanations, continuity with the same vet, supportive reception staff, and a calm way with nervous pets.
Reviews
Google rating: 5.0/5 from 62 reviews.
- •Compassionate end-of-life care is the strongest recurring theme. Several owners describe being given plenty of time in a comfortable, non-clinical room, with staff explaining the process clearly and showing real kindness.
- •Friendly, reassuring staff across the whole practice come up again and again, from reception to vets and nurses. Owners often mention feeling welcomed, listened to, and never rushed.
- •Clear communication and continuity stand out in recent feedback, with praise for easy booking, detailed explanations, reassurance, and being able to see the same vet repeatedly.
- •Strong care in both routine and urgent visits is reflected in reviews covering boosters, dental treatment, sudden illness workups, and same-day emergency help.
