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Horizon Vets

#8 Vet in Newport, Gwent

5.0
Independent Clinic

Horizon Vets – Vets in Newport

Updated January 2026
Independent Clinic
Top 10 Ranking
#8 in Newport
Top 10 Ranking
#18 in Gwent

Clinic Overview

Horizon Vets is a cats-and-dogs practice with custom-designed facilities, including separate cat and dog wards, two surgical theatres, and a standalone dentistry suite. The website highlights orthopaedics and states they provide emergency out-of-hours care. In the latest reviews, owners repeatedly describe two things: (1) a purpose-built, non-clinical “cosy” room used for euthanasia/goodbyes (the site also refers to an “eclipse room for euthanasia”), and (2) a calm, low-stress setup from arrival—one review mentions reception “little booths” that help keep dogs calm and secluded.

Horizon Vets is a cats-and-dogs practice with custom-designed facilities, including separate cat and dog wards, two surgical theatres, and a standalone dentistry suite. The website highlights orthopaedics and states they provide emergency out-of-hours care. In the latest reviews, owners repeatedly describe two things: (1) a purpose-built, non-clinical “cosy” room used for euthanasia/goodbyes (the site also refers to an “eclipse room for euthanasia”), and (2) a calm, low-stress setup from arrival—one review mentions reception “little booths” that help keep dogs calm and secluded. Several reviewers also mention being able to book easily and see the same vet for continuity.

Services

  • •Care for cats and dogs (website).
  • •Orthopaedics listed as a specialty (website).
  • •Emergency out-of-hours care is stated as provided (website).
  • •Facilities and procedure capability described on the site
  • •Two surgical theatres (website).
  • •Standalone dentistry suite (website).
  • •Separate cat and dog wards (website).
  • •A dedicated euthanasia/goodbye room (“eclipse room for euthanasia”) (website), echoed by multiple reviews describing a “cosy” room used for saying goodbye without being rushed.
  • •Diagnostics mentioned in reviews: blood tests (“running bloods”) and scans used to investigate sudden illness (review).

Pricing

  • •One reviewer says their costs were “half the price of everywhere else” and mentions payment options being available, but no specific prices are given (review).

People

  • •Tracy (named in a review): credited alongside the team and reception for giving families time and not rushing during euthanasia (review).
  • •Alex (named in multiple reviews): mentioned in situations involving serious illness and end-of-life care; one owner describes Alex and the team “running bloods and scans” while trying to find the cause of illness, and others highlight compassion and support during loss (reviews).
  • •Team-wide themes grounded in examples from reviews
  • •Reception staff: mentioned for being supportive during difficult visits; the reception setup includes booths that help keep dogs calm and separated (review).
  • •Continuity and communication: one owner values being able to see the same vet each time and getting as much information as they want (review).
  • •Handling nervous pets: owners describe staff using a playful/soothing interaction style to help anxious dogs settle (review).

Reviews

5.0 stars from 45 reviews. - End-of-life care and space to say goodbye comes up repeatedly: owners describe a dedicated, cosy room, being given time with no rushing, and staff helping make an upsetting moment feel less clinical.

  • •Thorough workups for sudden illness, including running blood tests and scans, even when outcomes were poor.
  • •Calm environment and thoughtful layout, including reception booths that keep dogs more secluded and calmer.
  • •Continuity and information-sharing: easy booking, seeing the same vet repeatedly, and staff giving reassurance plus detailed explanations when asked.
  • •Costs/payment flexibility: one reviewer reports noticeably lower prices than other practices and mentions payment options, without giving figures.

Contact

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