Alphavet Veterinary Centre Limited – Vets in Newport
Clinic Overview
- Recent reviews are largely positive about the team's friendliness, helpfulness and clear communication, with several owners saying they feel well looked after. - Owners also continue to praise quick access, including an emergency Saturday appointment when other local vets had turned them away. - Compassionate handling stands out in end-of-life care, with one review highlighting thoughtful steps taken to give privacy and provide paw prints, a nose print and a lock of fur.
Services
- •Small animal veterinary care for cats, dogs and other small animals.
- •Routine preventative care, including vaccinations/jabs and parasite treatment; flea treatment is specifically mentioned by clients.
- •Urgent appointments, including same-day needs; one owner describes being seen on a Saturday emergency appointment when other local practices could not help.
- •A pet care plan, with several owners saying staff help them understand and make use of the included perks.
- •Owner feedback also mentions treatment for cruciate ligament problems, suggesting support for some longer-term and more complex cases.
- •Reviews also highlight end-of-life care, with one family praising the time, privacy, and keepsakes provided during a euthanasia visit.
Pricing
No published pricing information is currently available for this clinic.
People
- •Russell Chanler is named in a long-term owner review and is remembered for past treatment of a dog's cruciate ligament problems.
- •Recent feedback often describes the wider team as friendly, helpful, informative, knowledgeable and compassionate, including positive mentions of receptionists and support during urgent and end-of-life visits.
- •Some critical feedback still mentions rude or unhelpful reception interactions, rushed consultations, and poor continuity between vets.
Reviews
Alphavet Veterinary Centre Limited has a 4.6-star Google rating from 238 reviews.
- •Recent reviews are largely positive about the team's friendliness, helpfulness and clear communication, with several owners saying they feel well looked after.
- •Owners also continue to praise quick access, including an emergency Saturday appointment when other local vets had turned them away.
- •Compassionate handling stands out in end-of-life care, with one review highlighting thoughtful steps taken to give privacy and provide paw prints, a nose print and a lock of fur.
- •Negative reviews focus on high charges or poor value, admin and reception communication problems, rushed consultations, and lack of continuity between vets.

