Alphavet Veterinary Centre Limited – Vets in Newport
Clinic Overview
Alphavet Veterinary Centre Limited in Newport is part of IVC Evidensia and treats cats, dogs and other small animals. The practice offers routine care such as vaccinations and parasite treatments, alongside urgent appointments, with one owner describing an emergency Saturday visit when other local vets could not help. Recent feedback is often positive about compassionate care, quick access and the pet care plan, though there are also recurring concerns about reception communication, continuity between vets and value for money.
Alphavet Veterinary Centre Limited in Newport is part of IVC Evidensia and treats cats, dogs and other small animals. The practice offers routine care such as vaccinations and parasite treatments, alongside urgent appointments, with one owner describing an emergency Saturday visit when other local vets could not help. Recent feedback is often positive about compassionate care, quick access and the pet care plan, though there are also recurring concerns about reception communication, continuity between vets and value for money.
Services
- •Small animal veterinary care for cats, dogs and other small animals.
- •Routine preventative care, including vaccinations/jabs and parasite treatment, with flea treatment specifically mentioned by clients.
- •Urgent appointments, including same-day needs; one owner reports being seen on a Saturday emergency appointment.
- •A pet care plan, with staff described as helping clients make use of the included perks.
- •Longer-term owner feedback also mentions past treatment of cruciate ligament problems.
Pricing
No published pricing information is currently available for this clinic.
People
- •Russell Chanler is named in a long-term owner review and is remembered for past treatment of a dog's cruciate ligament problems.
- •Recent reviews do not name individual staff members, but several describe the team as friendly, knowledgeable and compassionate, particularly during urgent visits and end-of-life care.
- •Other feedback reports rushed consultations, rude reception interactions and poor continuity between vets.
Reviews
Alphavet Veterinary Centre Limited has a 4.6-star Google rating from 224 reviews.
- •Several owners say they were seen quickly, including one who secured an emergency Saturday appointment after being turned away elsewhere.
- •Positive feedback often highlights kind, compassionate handling. One recent review especially praised the support around a pet being put to sleep, including privacy, time, and keepsakes such as paw and nose prints.
- •Some clients also speak well of the pet care plan, saying staff make an effort to explain and remind them about the included perks.
- •Critical reviews focus on reception/admin communication, rushed consultations, lack of continuity with vets, and concerns about high or unclear charges. One reviewer also notes that the clinic is small and not wheelchair accessible.

