Tern Veterinary Group

Tern Veterinary Group in Newport offers routine care alongside in-house diagnostics and surgery, with facilities including operating theatres, radiography, ultrasound, endoscopy, an in-house laboratory, and hospitalisation with separate dog and cat wards plus an isolation ward. The practice also says it is a veterinary nurse training facility and that emergency care is available. Recent feedback centres on calm handling of operations and urgent problems, clear explanations of options, and supportive care during stressful or end-of-life visits.

Services

• •Routine and preventive care: Reviews mention annual vaccinations, check-ups, and general consultations, alongside a flexible appointment experience and time to ask follow-up questions.
• •Surgery: The practice lists neutering and laparoscopy (keyhole surgery). Recent reviews also mention a cat spay with same-day drop-off and collection, other operations on dogs, and successful cruciate ligament surgery.
• •Diagnostics and imaging: Website-listed facilities include radiography, ultrasound, endoscopy, and an in-house laboratory for testing.
• •Hospital and inpatient care: Hospitalisation is listed, with separate dog and cat wards and an isolation ward.
• •Urgent care: Emergency care is listed by the practice, and one reviewer describes calling at 8.30am for a painful paw problem and being seen at 9.00am, with a broken nail removed the same morning.
• •Other listed services: Dentistry, nurse services, and repeat prescriptions for pets examined by the practice within the last six months.
• •Species seen: Cats, dogs, rabbits, guinea pigs, ferrets, and hamsters are listed on the website.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named, but reviews consistently praise the team as friendly, professional, reassuring, and willing to explain diagnoses and treatment options without pressure.

Reviews

Tern Veterinary Group has a 4.7/5 Google rating from 279 reviews, giving a solid sense of scale alongside the recent written feedback.

• •Recent reviewers repeatedly praise the staff’s manner, describing them as welcoming, helpful, calm, and kind with nervous pets.
• •Surgical and procedural care is a common theme, including a dog’s operation, two successful cruciate ligament procedures, and a cat spay with a smooth same-day process and an emailed post-op photo.
• •Owners also highlight clear communication, saying vets answer questions fully, explain diagnoses and possible treatment options, and avoid a pushy approach.
• •Several reviews mention support at difficult times, including urgent appointments arranged quickly and compassionate care around euthanasia and loss.