
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Tern Veterinary Group, located in Newport, Gwent, is highly regarded in the community for its professional and compassionate veterinary services. With a remarkable rating of 4.7 stars from 276 reviews on Google, the clinic demonstrates a strong commitment to animal care and customer satisfaction. This high rating, supported by a substantial number of reviews, indicates consistent quality in their services.
The clinic is noted for its comprehensive veterinary care, which includes routine check-ups, vaccinations, and surgical procedures. Notably, they have successfully performed complex surgeries such as Cruciate Ligament operations, as mentioned in a recent review by Pete Kelly. The clinic also operates as a Veterinary Nurse Training facility, which further underscores its expertise and commitment to advancing veterinary practices.
Customer reviews consistently highlight the professionalism and friendliness of the staff. Clients appreciate the clinic's approach of not being overly commercial, as they don't push for unnecessary services, instead focusing on the well-being of the animals. Reviewers like als yard and Cintia Marko commend the clinic for their caring nature, noting the staff's reassurance and clear communication regarding diagnoses and treatment options.
In emergency situations, Tern Veterinary Group has proven to be responsive and efficient, as evidenced by Sarah Woodcock's experience. Clients value the transparent and fair pricing, with no hidden fees, which further enhances their trust in the clinic.
Overall, Tern Veterinary Group stands out as a reliable and compassionate provider of veterinary care in Newport, with a strong emphasis on customer satisfaction and animal welfare.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 276 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
All the staff are lovely & very professional. We’ve taken our dogs to have all their annual shots & check ups, one has had 2 Cruciate Ligament operations done, very successfully & one, very sadly, we had put to sleep. We couldn’t have gone anywhere better.
a month ago
Lovely staff, brought my cat Polly to be spayed they even emailed me a picture of her after the operation, dropped her off at 9am picked her back up just after 2pm same day, said any issues don't hesitate to contact them in the future, they were ever so reassuring, Polly was back to her normal self within 48 hours what I liked about the vets is they didn't force upon you any other services great vets thank you :-)
5 months ago
Big shout out for Tern Vet's Newport I phoned as a bit of an emergency as Fudge wouldn't let anyone near her foot and it was obviously hurting her. I phoned at 8.30am And we were seeing a lovely lady vet at 9.00am. Fudge actually allowed her to look at the issue and then take her away to have her broken nail removed. Absolutely no stress. Was more than happy with the bill as I had expected to pay a considerable amount more. Well done Tern Vet's we have been a customer for many years with our various Spaniels and will continue to do so.xx
6 months ago
Best vet ever. Anytime we go very welcoming and helpful with literally anything. Not money orientated, they do really just love animals. Also, they do explain the diagnosis and give you options. I moved 30-35 mins away but still sticking with them. Thank you all ☺️
6 months ago
The vets were beautiful with Kane yesterday, Rest in peace, our beautiful boy. Thank you to all the staff who helped kane.
