Bishop Hendry & Edwards

Bishop Hendry & Edwards offers general pet care with on-site diagnostics and surgery, and the clinic is set up for a wide mix of species (including cats, dogs, rabbits, small furries, birds and reptiles). The website highlights practical facilities such as digital X‑ray, ultrasound and in‑house blood testing, plus a dedicated cat waiting area; reviews also mention clean, “fit for purpose” surroundings and a calm, reassuring reception on arrival.

Owners most often describe clear explanations (diagnosis discussed “in a very clear manner” and treatment options talked through) and supportive handling of stressful situations—from seeing a cat at short notice when another practice was fully booked, to compassionate care after a pet’s passing. A minority note potential trade-offs: one reviewer mentions lots of staff changes over the years and that it can sometimes be difficult to get an appointment with a vet, though they specifically praise the veterinary nurses.

Services

• •Emergency care: Emergency services are mentioned (details not provided).
• •Surgery: On-site surgical facilities are listed on the website.
• •Diagnostics: Digital X‑ray, ultrasound scanning, and in‑house blood analysis.
• •Dentistry: Dental treatments are listed.
• •Dermatology: Dermatology is listed.
• •Microchipping: Microchipping is listed.
• •Nurse-led support: Nurse clinics; “free small furry clinics” are listed.
• •Documentation for travel: Animal Health Certificates are listed.
• •House visits: House visits are listed.
• •Species seen (as listed): Cats, dogs, rabbits, guinea pigs, ferrets, hamsters, lizards, snakes, reptiles and birds.
• •Training: Listed as a veterinary nurse training facility.
• •Accreditations/certifications (as stated): Rabbit Friendly; RCVS Cat Friendly Clinic.

People

• •Bianca (role not stated): mentioned for being “compassionate and caring” when a pet died, with the receptionist also noted as supportive at that time.
• •Vets (unnamed): repeatedly described as thorough and clear—owners mention detailed examinations and being talked through treatment options.
• •Veterinary nurses (unnamed): one long-term client says the nurses are “exceptional” and “very reassuring,” particularly when it’s hard to get in to see a vet.
• •Reception team (unnamed): praised for calming owners down and creating a relaxed arrival experience.

Reviews

4.8 stars from 110 reviews. The latest written reviews focus mostly on communication, reassurance during stressful visits, and the clinic environment. “”

• •Clear communication: diagnosis explained plainly and treatment options discussed.
• •Calm handling and reassurance for both pets and owners (including nervous/urgent situations).
• •Clinic environment noted as clean and well set up; the dedicated cat waiting area is specifically appreciated.
• •High-stakes care is mentioned positively (commitment to treating and “saving” a dog after an accident).
• •End-of-life support stands out in one review (compassion after a pet’s passing).
• •Mixed practicalities: one reviewer reports lots of staff changes and says it can sometimes be difficult to see a vet, though they praise the nursing team; another notes the practice can feel pricey (no prices given).