South Wales Vets, Newport

- Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring, efficient, and good at putting worried owners at ease. - Access and day-to-day service stand out: reviewers mention same-day or quick appointments, smooth visits, and a clean, hygienic waiting area. - Clinical communication is a recurring strength, with owners saying staff explained treatment and illness clearly and helped them understand what was happening with their pets.

Services

•Routine and preventative care: Annual vaccinations and health checks are part of the clinic’s core offering. Reviews also mention appointments for puppies and young dogs, with owners describing same-day availability, clear explanations, and efficient treatment.
•Ongoing care for cats and dogs: The practice supports both routine and more complex cases. Recent owners mention care for cats, including one with complex health needs, and dogs being treated during illness with staff taking time to explain what was happening.
•Pet health plan support: The website references Pet Health Club® Plus, with consultations included as part of the plan.
•End-of-life care: Euthanasia appointments are offered.
•Training environment: The clinic is listed as a veterinary nurse training facility, and earlier feedback also mentioned a student vet on placement working under supervision.

Pricing

No published pricing information is currently available for this clinic.

People

•Kate: Praised for her treatment and for explaining things clearly to owners.
•Dr Joe Carter: Previously mentioned positively in connection with a thorough vaccination and health check.
•Student vet on placement: Earlier feedback highlighted a thorough check carried out under supervision before a follow-up from Dr Joe Carter.
•Reception team, vets and nurses: Frequently described as friendly, welcoming, helpful, and knowledgeable.

Reviews

Google reviews show 4.4 stars from 673 reviews.

•Recent feedback is strongly positive overall, with many owners describing the team as friendly, caring, efficient, and good at putting worried owners at ease.
•Access and day-to-day service stand out: reviewers mention same-day or quick appointments, smooth visits, and a clean, hygienic waiting area.
•Clinical communication is a recurring strength, with owners saying staff explained treatment and illness clearly and helped them understand what was happening with their pets.
•A single negative review describes a poor experience around a euthanasia visit and billing, but this sits against a much larger number of positive comments about care and aftercare.