Newport Vets4Pets Ltd

Newport Vets4Pets Ltd is part of the Vets4Pets network and is listed as a veterinary nurse training facility. The practice is used for both routine and short-notice visits, with reviewers describing same-day appointments and the team taking in a very unwell stray cat immediately while the finder waited. Several reviews give detailed examples of low-stress handling (treats and patience with a timid kitten; a rescued dog becoming comfortable enough to “enjoy” visits). Feedback is mixed on how concerns are handled: one recent 1‑star review says complaints were “twisted,” they were called “liars,” and it felt “about money,” while other owners say the team didn’t push unnecessary treatments and didn’t overcharge.

Services

•Veterinary nurse training facility (listed capability).
•General consultations and repeat-condition management, including treatment for a dog with recurrent infections (owner reports visiting multiple times per year for treatment).
•Short-notice / same-day appointments mentioned by an owner who often calls on the day and is seen the same day.
•Care for sick/injured found pets, including a case where a stray male cat was taken in straight away and treated until reunited with the owner.
•End-of-life care: one owner describes support during their cat’s “final days” and making their final moments peaceful.
•Preventative care plan is referenced on the website (“Complete Care Plan”), but no specific inclusions or prices are provided in the available information.

People

•Kat (vet): mentioned by name by a dog owner whose pet has recurrent infections. They describe building trust with a previously wary rescue dog, and note the vet helped keep the dog comfortable even during discussions about the dog’s weight.
•Jack / Jack Evans (vet): multiple reviews name him as knowledgeable and approachable, with one describing him taking time to explain options, not rushing, and being gentle and empathetic during end-of-life decisions.
•Vets and nurses (team): described as patient with nervous pets—e.g., offering treats and taking time with a timid kitten to keep visits calm and manageable for an anxious first-time owner.

Reviews

4.1 stars from 507 reviews. The - Gentle handling and anxiety-aware visits: treats for a timid kitten; patience that reduced stress over repeated visits.

•Access to care at short notice: owners mention being able to get same-day appointments, and one says a very unwell stray cat was taken in immediately.
•Trust and treatment decisions: some owners say the clinic didn’t push unnecessary treatments or “over-charge.”
•Complaint handling and cost concerns (negative): one recent reviewer reports their concerns were mishandled (they say they were called liars and felt it was “about money only”), which conflicts with other accounts of fair recommendations.

Reviews for Newport Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 507 we track in total. Recent reviews may not be representative of overall sentiment.

J Anon

a month ago

Similar to others below, don’t bother complaining or raising concerns as they get twisted and not answered in a polite or correct manner at all. Called us liars and then had a go for not being rude if we were unhappy? We loved it here but it quickly became clear it was about money only

Andrew Davies

L.J E

2 months ago

Leighton Hughes

yasmein cherkaoui

3 weeks ago

I’m a new pet owner with my very first kitten. We’ve been to Vets4Pets a few times these past few months and have only had good experiences. All vets or nurses I’ve seen have always been very patient, caring and always willing to answer any questions. They always take good care of my kitten, offering him treats and being patient with him as he’s quite timid. The treatment he receives has meant vet trips are not a big ordeal or major stress for him. As an anxious owner I truly can’t thank the practice enough for making every visit as calm and stress free as possible

3 months ago

Sophie Nash

My partner and I brought in a stray male cat last week- he was really poorly and we were really concerned about him. The team at Vets4Pets took him straight in and treated him whilst we waited for him to be reunited with his owner. Fantastic service and very kind and caring staff. Thank you so much for helping us with him and we’re so pleased to hear he’s been reunited with his owner ❤️

Joanna Mason

Every member of staff here have been nothing but lovely. We see Kat mainly with our dog who recurrently has infections so we go at least three times a year for treatment. I often call on the day and can get an appointment that same day. My dog was incredibly wary of people when we rescued her but she actually enjoys her visits to the vets and has built up a good level of trust with the vet. Vet prices are very high everywhere and we have a larger breed dog so it's never cheap but this comes hand in hand as a pet owner. Thanks for always making missy more comfortable, even when we are discussing her weight 😂

C* G

Over the years I have used lots of different vets for my animals but have never come across any as trusting or as kind as those at vets4pets. They have provided advice and support at short notice and never over-charged or pushed unnecessary treatments. I have always felt they have the animals best interests at heart. All receptionists and staff are welcoming, particularly vet Jack who is very knowledgeable and approachable. I trust them fully with my beloved pets.

peti stiliyanova

I want to express my deepest gratitude to the entire clinic, and especially to Jack Evans , for their compassion, kindness, and understanding during the most difficult time of my cat’s life. From the moment we walked in, I felt that they truly cared — not only about my beloved cat but also about us as we faced the hardest decision any pet parent has to make. Jack was patient, gentle, and so empathetic. He took the time to explain everything, never rushed us, and treated my cat with such tenderness and respect. I’m truly sorry that I only found this clinic now, during her final days. Thank you from the bottom of my heart for making her final moments peaceful, and for giving us comfort and understanding when we needed it most.